For the time being, we only ship to the UK. This is due to increased postage costs as well as customs duties and import taxes.
Domestic shipping is FREE for all orders within the UK.
All products will be sent via Royal Mail within 48 hours of the order being placed and should arrive within 2-4 business days.
If you would like your order to be tracked please contact us for prices.
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Return & Exchange
We hope that you are very happy with your I Spy my Evil Eye purchase. We take the utmost care to check and carefully package every item that is sent out. If for any reason you are not completely satisfied with your purchase please notify us as soon as possible by emailing ispymyevileye@outlook.com. Please include your name and order number.
We are happy to offer a full refund or exchange on all items apart from earrings. Items must be returned within 14 days of receipt, in their original state and packaging for refunds or exchanges to be issued.
Refunds can only be credited back to the payment method you used to purchase.
Refunds and exchanges cannot be made on any sale items.
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Defective Items
If an item is defective please inform us immediately by email and preferably with a photograph of the item. Please include your name and order number.
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Lost Items
An item is classified as 'lost' by the Royal Mail services if it has not arrived within 10 days of dispatch.
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Packaging
We try to be as environmentally aware as possible and source sustainable materials where we can. All of our jewellery items come in a reusable gift bag and all our other products are carefully wrapped using recyclable and pre-owned packaging. Please recycle and re-use our packaging materials where possible.
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