Shipping & Returns
Due to increased postage and packaging costs we have had to change our shipping policies and fees. All of our jewellery and other small items are available to ship internationally but restrictions apply on certain homeware and fragile items - this will be made clear on the individual product page.
Shipping will be calculated at the checkout - there is a flat rate. See below for rates.
All products will be sent via Royal Mail (First Class / International Standard Shipping for overseas) within 48 hours of the order being placed.
Domestic Shipping is FREE for jewellery and small items.
Fragile homeware items are charged at a flat rate of £3.85 - the charge will be made only once even if you would like to purchase multiple items.
Europe (please be aware that the UK is no longer in the EU)
FREE postage for over £50.00 spend. Flat rate of £9.00 (with tracking) for under £50 spend. If you would like to purchase a fragile homeware product please message us for shipping costs. (Customs charges may apply - please see below for more details).
Rest of the World
Flat rate of £15.00 (with tracking). Unfortunately we cannot send fragile homeware products due to the costs. However if there is a product you are absolutely in love with please message us and we will see how we can help.
All items shipped outside of the UK are now sent with a tracking number. All items sent to the UK are sent without tracking. If tracking is required, please be aware that postage costs will increase. Please contact us directly for more details if you would like your order to be tracked.
Please allow sufficient time for delivery abroad due to customs and border controls.
Please note: Buyers are responsible for any customs and import taxes that may apply as well as any product restrictions. Please be aware that the UK is no longer in the EU and as such customs charges may have increased. We are not responsible for delays due to customs.
Return & Exchange
An item is classified as 'lost' by the Royal Mail services if it has not arrived within 10 days of dispatch.
We try to be as environmentally aware as possible and source sustainable materials where we can. All our jewellery items come in a reusable organza bag and all our other products are carefully wrapped using recyclable and pre-owned packaging. Please recycle and re-use our packaging materials where possible.